Terms of Service

Last Updated: January 2026

These Terms of Service ("Terms") govern your use of the lucidvault website and services provided by lucidvault B.V., a company registered in the Netherlands with registration number NL97493852, located at Berkenlaan 146, 1374 WP Almere, Flevoland, Netherlands.

Acceptance of Terms

By accessing our website, using our services, or booking any training sessions with lucidvault, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services or website. These terms constitute a legally binding agreement between you and lucidvault.

Description of Services

lucidvault provides personal training services, group fitness classes, wellness coaching, and related fitness services. Our services include:

  • One-on-one personal training sessions
  • Small group fitness classes
  • Fitness assessments and consultations
  • Nutritional guidance and wellness coaching
  • Access to our fitness facilities and equipment
  • Online resources and educational materials

User Obligations

By using our services, you agree to:

  • Provide accurate and complete information when booking services or creating accounts
  • Follow all safety instructions and guidelines provided by our trainers
  • Disclose any health conditions, injuries, or limitations that may affect your training
  • Treat our staff, facilities, and other clients with respect
  • Arrive punctually for scheduled appointments
  • Pay all fees and charges in accordance with our payment terms
  • Comply with our cancellation and rescheduling policies
  • Use our facilities and equipment responsibly and safely

Booking and Cancellation Policy

Our booking and cancellation policies are as follows:

  • All appointments must be booked in advance through our approved booking system or by contacting us directly
  • Cancellations must be made at least 24 hours before the scheduled appointment time
  • Late cancellations (less than 24 hours notice) may result in a charge equivalent to the full session fee
  • No-shows will be charged the full session fee
  • We reserve the right to cancel sessions due to trainer illness, facility issues, or other circumstances beyond our control
  • Rescheduling is subject to trainer availability and must follow the same 24-hour notice requirement

Payment Terms

Payment for services is due in advance unless otherwise agreed in writing. We accept various payment methods including bank transfers, credit cards, and other approved payment systems. Prices are subject to change with reasonable notice. Outstanding balances may result in suspension of services until payment is received.

Health and Safety

You acknowledge that physical exercise involves inherent risks and that you participate in our services at your own risk. You represent that you are physically capable of participating in fitness activities and that you have consulted with a healthcare provider if you have any health concerns. You agree to immediately inform us of any changes to your health status that may affect your ability to exercise safely.

Intellectual Property

All content on our website and in our training materials, including but not limited to text, graphics, logos, images, training programmes, and software, is the property of lucidvault or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, lucidvault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services or website. Our total liability to you for any direct damages shall not exceed the amount you have paid us for services in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless lucidvault, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to your use of our services, your violation of these Terms, or your violation of any rights of another person or entity.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence.

Dispute Resolution

We encourage you to contact us directly to resolve any disputes or concerns. If we cannot resolve a dispute through direct communication, you may have the right to pursue alternative dispute resolution methods or court proceedings in accordance with applicable law and these Terms.

Termination

Either party may terminate the service relationship at any time with reasonable notice. lucidvault reserves the right to immediately terminate or suspend your access to our services if you violate these Terms, engage in inappropriate behaviour, or for any other reason we deem necessary to protect our business, staff, or other clients. Upon termination, you remain liable for all charges incurred prior to termination.

Modification of Terms

We reserve the right to modify these Terms at any time by posting the updated terms on our website. Your continued use of our services after any modifications constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and lucidvault regarding your use of our services and supersede all prior or contemporaneous communications and proposals.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@lucidvault.pro

Phone: +31 363754338

Address: Berkenlaan 146, 1374 WP Almere, Flevoland, Netherlands

Business Registration: NL97493852

By using lucidvault services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.